We hope that your experience with Hatchedd Health & Wellness is as effortless as possible, however, we do acknowledge that questions may arise.
Yes, it is! As a thank you to our customers, shipping costs are on us. Straight from our U.S.A. warehouse.
Since we are a U.S.A. based company, we process all orders in USD currency. If you are located in another country, during checkout your order will automatically be converted at the current exchange rate.
We use state of the art Secure SSL connections with the latest 256-bit encryption technology for 100% safe and secure transactions.
Standard shipping time is 7 to 10 business days from the date that your item is shipped out, not necessarily from the date that the order was placed. Depending on demand and your location, delivery time will vary.
You will receive a Shipping Confirmation email once your order ships that contains your tracking information. Orders are fulfilled in 24 to 48 hours.
If you need to makes changes to your order you will need to contact us within 24 hours of placing the order.
We Can Change
- Size Selection
- Product Selection
- Shipping Address
- Shipping Name
- Email Address
- Phone Number
- We cannot cancel your order once it has already been shipped.
- You can view our full refund policy here.
We do ship every item with extra padding. Despite this, sometimes items arrive damaged due to mail service mistreatment.
If this happens to you, please reach out with your order number, and a picture of the damaged item.
We have our main office and warehouse located in the beautiful U.S.A.!
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs 😊